Application of Balanced Score Card (BSC), Strategy Map and Key Performance Indicators (KPI) -for an Engineering college in Oman

Authors

  • Ilango Sivaraman Ph.D Scholar( Jain University, Bangalore) Caledonian College of Engineering,Muscat, Sultanate of Oman
  • Ahmed Al Bulushi Caledonian College of Engineering
  • D. H. Rao Visvesvaraya Technological University

Keywords:

Key performance Indicators (KPIs) provide parameters for measuring the quality and standards of performance for any organization. For educational institutes, performance measurement becomes more complex as the stakeholders pan from students/parents to sta

Abstract

Key performance Indicators (KPIs) provide parameters for measuring the quality and standards of performance for any organization. For educational institutes, performance measurement becomes more complex as the stakeholders pan from students/parents to staff, management the employers and includes even the proximate society.

The identification and selection of KPIs, therefore, should be preceded by setting of Goals and Strategies by the Management of the college/University. Further, careful consideration in applying the concepts of Balanced Score Card(BSC) and Strategy Map are of critical importance so that  the final structure of KPIs become meaningful and meets the expectations of the stakeholders.

In this paper, the concepts BSC and Strategy Map are applied to an Engineering College in the Sultanate of Oman and the selection of KPIs are illustrated with examples.

 

 

References

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Published

2014-02-15

How to Cite

Sivaraman, I., Al Bulushi, A., & Rao, D. H. (2014). Application of Balanced Score Card (BSC), Strategy Map and Key Performance Indicators (KPI) -for an Engineering college in Oman. Asian Journal of Education and E-Learning, 2(1). Retrieved from https://ajouronline.com/index.php/AJEEL/article/view/974

Issue

Vol. 2 No. 1 (2014): February 2014

Section

Articles

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