Knowledge Management in Changing World- Case Study at American Companies and Lessons for National Economics University, Vietnam
Keywords:
national economics university (NEU), knowledge management (KM), knowledge sharing (KS), information technology (IT)Abstract
Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizations as processes or practices. More recently, other fields have started contributing to KM research; these include information and media, computer science, public health, and public policy.
Knowledge management (KM) approaches have been broadly considered to entail either a focus on organizing communities or a focus on the process of knowledge creation, sharing, and distribution (Dorothy Leidner,Maryam Alavi and Timothy Kayworth,2006). There are many different definitions of knowledge management. In general, the definition of knowledge management highlights shown the following characteristics: Knowledge Management is a field that is closely related to the theory and practice, and is a highly interdisciplinary field of multi-disciplinary. Managing knowledge is not information technology. Information technology is only supporting factor, but it plays a very important role in knowledge management, managing knowledge to take human factors into consideration. Today, many companies’ leaders all over the world understand about the role of knowledge management. In this study, the author refers knowledge management with the experiences from some companies of the United State of America, the international university and has some lessons for Viet Nam companies in general and National economics university in particular.
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