BADLANI, M.; MOTWANI, R. K.; PARYANI, P. Relationship Marketing for Building Long term Customer Satisfaction in Banking Industry. Asian Journal of Business and Management, [S. l.], v. 2, n. 5, 2014. Disponível em: https://ajouronline.com/index.php/AJBM/article/view/1612. Acesso em: 20 apr. 2024.