Issues Faced by Human Resources Managers of Multinational Hotels in China
Keywords:human resouce issues, mulitnational hotels. HR in china
The purpose of the present study was to investigate human resource managersâ€™ perceptions of HR management issues in Chinaâ€™s multinational luxury hotel industry. In-depth interviews were conducted with 10 hotel human resources managers. Qualitative methodology was utilized to identify themes regarding difficulties human resources managers encountered in their daily work. Four overall themes emerged from the analysis of the data which included, issues encountered in recruitment and retention, dealing with expatriates, multinational brand perception, and government and cultural issues. Coping strategies and underlying Â factors were analyzed.Â Â Findings from this study offer hotel managers and human resources managers Â new insights in dealing with human resources issues in China.
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